Slow Delivery of some messages due to AWS West Outage

Incident Report for Area 1 Security

Resolved

An AWS outage occurred that impacted one region used by our mail processing system. Some mail that routed through our west clusters may have been deferred for a maximum of 20 minutes due to outbound connectivity issues. The impacted flows were during 10:38AM and 11:01AM EST. No mail was lost and any queued mail due to this event was successfully delivered by the resolution time.

Posted Dec 15, 2021 - 15:30 UTC