Email Search - The service is experiencing issues returning search results
Incident Report for Area 1 Security
Resolved
The issue has been resolved.
Posted Aug 11, 2020 - 15:25 UTC
Monitoring
The issue has been addressed and the team is monitoring operations.
Posted Aug 11, 2020 - 15:17 UTC
Update
The engineers are continuing to work on a resolution to the issue.
Posted Aug 11, 2020 - 14:38 UTC
Update
The engineers are continuing to work on a resolution to the issue.
Posted Aug 11, 2020 - 14:08 UTC
Identified
The engineers have identified the cause of the issue and are working to resolve it.
Posted Aug 11, 2020 - 13:14 UTC
Investigating
Our engineers have detected an issue with our email search functionality in the customer portal. They are actively working to restore functionality. No other services are affected.
Posted Aug 11, 2020 - 13:00 UTC
This incident affected: Customer Portal.
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